Frequently Asked Questions

Do you offer refunds?

Yes. We provide a 30-day satisfaction guarantee from delivery date for eligible requests.

Where do you ship?

We currently ship to the United States, United Kingdom, Canada, Australia, and New Zealand.

How long does shipping take?

Most orders are delivered in 10-15 business days with tracking updates sent by email. Some destinations can take longer due to customs or local carriers.

Can I buy multiple cushions in one checkout?

Yes. You can check out 1 to 4 cushions at once. Bundle discounts are automatically applied for 2-pack, 3-pack, and 4-pack selections.

Do you offer bulk order pricing?

Yes. For 5+ cushions, email support@cushionlabs.app and we will provide a custom quote.

Are these medical products?

No. They are comfort and support products designed for daily sitting ergonomics.

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